CompTIA A+ Training

The CompTIA A+ certification is the industry standard for launching IT careers in today’s digital world. This course equips participants with the skills to install, configure, troubleshoot, and maintain personal computers, operating systems, and digital devices. It emphasizes practical problem-solving and prepares learners for technical support roles by covering hardware, software, networking, and security concepts.

This course is designed for:

Individuals starting their career in IT support or technical roles
IT professionals seeking to enhance their foundational knowledge
Students aspiring to earn the globally recognized CompTIA A+ certification

Hardware and Software Support: Install, configure, and troubleshoot PC components and operating systems.
Networking Fundamentals: Understand network infrastructure concepts and configure secure connections.
Security Best Practices: Protect workstations, data, and networks from threats.
Operational Procedures: Implement disaster recovery, change management, and documentation practices.

By the end of this course, participants will:

Support and troubleshoot hardware, software, and networks effectively.
Implement security measures to protect systems and data.
Maintain and optimize operating systems and digital devices.
Prepare for the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) certification exams.

Module 1: Supporting Operating Systems

Identifying common operating systems
Using Windows tools and features
Managing files, disks, and devices

Module 2: Installing and Configuring PC Components

Safety procedures and PC components
Installing peripheral devices and connection interfaces

Module 3: Display and Multimedia Devices

Configuring and troubleshooting display and multimedia devices

Module 4: Storage Devices

Installing system memory and storage devices
Configuring RAID and troubleshooting storage issues

Module 5: Internal System Components

Installing CPUs, power supplies, and BIOS configurations
Customizing PCs for specific needs

Module 6: Operating System Maintenance

Configuring Linux and macOS
Installing and maintaining operating systems

Module 7: Troubleshooting Windows

Managing applications and performance
Resolving common Windows issues

Module 8: Network Infrastructure Concepts

Wired and wireless networks
Network hardware and services

Module 9: Configuring and Troubleshooting Networks

Setting up and securing SOHO networks
Configuring IoT devices and remote access

Module 10: Users and Shared Resources

Managing user accounts and shared resources
Configuring Active Directory

Module 11: Client Virtualization and Cloud Computing

Implementing client-side virtualization
Exploring cloud computing concepts

Module 12: Security Concepts

Logical and physical security measures
Identifying threats and vulnerabilities

Module 13: Securing Workstations and Data

Implementing security best practices
Protecting data during incident response

Module 14: Workstation Security Troubleshooting

Detecting and preventing malware
Resolving workstation security issues

Module 15: Laptop and Mobile Device Support

Troubleshooting laptops and mobile devices
Configuring network connectivity and apps

Module 16: Print Devices

Maintaining and troubleshooting various printer types

Module 17: Operational Procedures

Disaster recovery and documentation
- - Professionalism and communication in IT support

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Participants can prepare for and pursue the globally recognized CompTIA A+ certification:

Exam Code: Core 1 (220-1101) and Core 2 (220-1102)
Exam Coverage:
- Core 1: Mobile devices, networking, hardware, virtualization, and cloud computing
  - Core 2: Operating systems, security, software troubleshooting, and operational procedures