MANAGING YOUR TEAM FOR BETTER PERFORMANCE

This training course is designed for experienced team managers who seek to harness the best from their teams through strategic approaches. It aims to elevate managers to become effective leaders by providing them with the tools and techniques necessary for successful performance management. Participants will learn the importance of performance management, the manager’s role in it, and how to monitor and measure performance effectively. The course also covers giving corrective and supportive feedback and dealing with underperformance.

This course is ideal for:

Experienced team managers looking to enhance their leadership skills.
Managers aiming to improve team performance and productivity.
Leaders seeking to implement effective performance management strategies.

Performance Management: Understand why performance management matters and the manager’s role in it.
Monitoring and Measuring Performance: Learn how to monitor and measure performance effectively.
Feedback Skills: Gain skills in giving both corrective and supportive feedback.
Addressing Underperformance: Learn strategies to deal with underperformance.

By the end of this course, participants will:

Understand the significance of performance management.
Recognize the manager’s role in enhancing team performance.
Develop skills to monitor and measure performance effectively.
Master the art of giving corrective and supportive feedback.
Learn strategies to address and resolve underperformance.

Module 1: Introduction to Team Management

Introductions
The Power of Influence
Core Characteristics
Factors and Actors
Personality Groups and Their Effect on Interactions
Profile Interactions
Team Energy & Synergy

Module 2: Relationship and Trust

Self-Awareness (Start, Stop, Continue)
Building Connections
Building Trust
Persuasion and Influence
Flexibility
Lessons from Geese

Module 3: Situational Analysis

Important Conversations
Coaching & Mentoring
GROW Model
Setting Goals

This course empowers team managers to move beyond traditional management techniques and build meaningful relationships with their team members. By mastering performance management strategies, participants will enhance their ability to monitor and measure performance, provide effective feedback, and address underperformance. The interactive and practical approach ensures that managers can apply these techniques in real-world scenarios, leading to improved team productivity and long-term success.

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